Troubleshooting Guide

This help article applies to CloudShell 9.3. To see the latest, click here.

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VM is not Powered on at the Start of a Reservation

Description

When starting the sandbox, the setup orchestration doesn't automatically power on the VM.

Possible Causes

  • Your VM is a static VM.

    You can load a VM that exists in a vCenter Server (i.e. a static VM) into CloudShell, allowing CloudShell users to interact with it. Static VMs behave differently from Apps, whose VMs are deployed and powered on by CloudShell. Static VMs are always online because they are commonly used as shared resources and therefore CloudShell's default setup script does not deploy and power them on automatically when the sandbox is reserved. However, if the static VM is powered off, you will need to manually power it on in the sandbox.

  • Your sandbox's blueprint is not configured to deploy App VMs.

Solution

To power on a static VM:

  1. In the sandbox, hover over the static VM and select Commands from the context menu.
  2. In the Commands pane, click Deploy.

To configure your blueprint to deploy App VMs:

  • Configure your Setup script to deploy Apps, see Use scripts to set up and tear down blueprints.

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