Unable to Add Resources

Error Message

Unable to add resources to blueprints through online portal

Description

The user is unable to perform one or both of the following: 

• Add resources to blueprints.
• Add a new script via the Manage dashboard.

Possible Causes

CloudShell is installed in a High Availability configuration.

WebDAV is enabled under the IIS on the CloudShell Portal machine.

Solution

To resolve the issue described above, follow these steps:

1. Log on to both CloudShell Portal nodes.
2. Click Start > Programs and Features > Turn Windows features on or off
3. Under Internet Information Services > World Wide Web Services > Common HTTP Features > ensure that WebDav Publishing is unchecked.
4. Perform steps 1-3 on both nodes.
5. Restart the CloudShell Portal.
   1. Launch the IIS Management console.
   2. Click the CloudShell website.
   3. Click Restart under the Manage Website section on the right.
   4. Note: Restarting the website will disconnect all logged in users.

Related Topics

Configure the Self-Service Portal